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“The CEO Went Undercover at His Own Dealership — One Sentence Made Him Stop Cold” – The Archivist

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was seen as weakness.

I wrote a comprehensive report recommending policy changes: mandatory rest periods, weather-delay protections, formal procedures for handling emergencies, and protections for drivers who stopped to help people in distress.

Thornton approved every recommendation.

Six months later, I was sitting in my office reviewing safety metrics continue reading …

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