Dragged From Seat 1A, He Held His Ticket As The Cabin Turned Against Him

The hashtag #DignityInTravel was trending number one globally.

As the aircraft climbed through twenty thousand feet, Marcus opened his laptop and began drafting the company-wide email that would reach all forty-three thousand Delta employees before they landed in New York.

Subject: Immediate Implementation – Dignity Protocol

Effective immediately, Delta continue reading …